Home Maintenance

Real estate assets comprise a significant portion of an investor’s portfolio.  HHI Custom Absentee Home Support provides Annual Home Maintenance Services which help protect your investment.  We provide our clients with a customized Maintenance Action Plan which includes a prescribed list of scheduled maintenance services.  This Maintenance Action Plan prevents potential problems from occurring, maximizes energy efficiency and protects your investment whether you are at home or away.

Services include annual inspections of crawl and attic spaces, regular replacement of HVAC filters and smoke detector batteries and routine interior and exterior evaluations for early detection/indicators of rot and termite damage.  For homeowners who are absent for extended periods of time, this service is best paired with our Absentee Home Watch services.

 

Construction

Finding and keeping tabs on a reliable contractor can feel like a full time job. With a combined fifty years of construction and project management experience, Construction Coordination is an area in which HHI Custom Absentee Home Support excels.

Whether your project is as small as replacing a garbage disposal or as large as an entire home renovation, The Scout Group’s Construction Coordination services can assist you in locating the right construction professionals.  Up-to-date on the current costs for services, HHI Custom Absentee Home Support can oversee the bid process and help you determine the advantages and disadvantages between multiple bids…we know “contractor speak.”

For absentee homeowners, HHI Custom Absentee Home Support provides written reports, photos, and video clips to keep clients current on jobsite progress.  HHI Custom Absentee Home Support will also perform site inspections for quality control and can assist in determining whether sufficient work has been completed to merit incremental payment draws.

 

 

HVAC

Routine HVAC maintenance is the best way to prevent an expensive heating and cooling emergency.  To ensure your heating and cooling systems are operating safely and with optimum efficiency, HHI Custom Absentee Home Support recommends our Biannual HVAC Maintenance Service.  Our licensed, bonded and insured service providers will do a twice-yearly inspection (fall and spring) to verify that your system is in proper working order and, if necessary, to make recommendations for upgrades and/or repairs.

 

 

Paint

 Paint does more than improve the appearance of your home; it also forms a protective barrier between your home and the exterior elements.  Coastal homes require additional care because of the taxing climate – salt air, blowing sand and/or mold and mildew.  HHI Custom Absentee Home Support can assist homeowners in choosing the best paint for their applications, including exterior paints that contain moldicide, designed specifically for coastal applications.  Additionally, fresh paint is a quick and easy way to update your home, adding instant value.

 

 

Pressure washing

The Low-country climate makes every exterior surface susceptible to mold and mildew.  Besides being unsightly, mold and mildew attract more dirt and can cause a loss of adhesion to the surface, resulting in failures such as cracking, blistering and flaking of paint.  Additionally, exposed unfinished wood surfaces provide the nutrients for mildew (cellulose and resin) which can result in damage and weakening of the wood.  Once yearly Pressure Washing is the first step to protecting your home and is an easy way to enhance the appearance of your home.  Additionally, window cleaning improves the freshness of your home, both inside and out.

 

 

Handyman:

Let HHI Custom Absentee Home Support knock those home improvement tasks, large or small, off your To-Do List.  Whether your need is related to remodeling, plumbing, electrical, or heating and air work, our experienced and insured staff handymen can handle any issue that may unexpectedly present itself.

 

 

Pest control:

Regrettably, there is no shortage of pests here in the Charleston lowcountry.  From palmetto bugs to raccoons – they’d all like to move into your home.  HHI Custom Absentee Home Support knows that with regards to pest control, prevention is the best defense.  Our Pest Control services are non-toxic and environmentally friendly, safe for both children and pets.  Our pest control specialists can provide interior and exterior pest control applications, termite control, and yard treatments designed to eliminate fire ants and mosquitoes.

 

 

Landscaping:

Let HHI Custom Absentee Home Support coordinate and implement a landscape and gardening service ensured to keep your lawn looking its best.  Routine services include lawn mowing, weeding, pruning, hedging, raking, and maintaining water features. Biannual spring and fall services include fertilization, aeration, tree care, and winterization of sprinkler systems, etc.  Additional landscape services include irrigation and sprinkler system care, including installation, maintenance, repairs, etc.

 

 

Swimming pool service:

HHI Custom Absentee Home Support provides routine maintenance contracts for swimming pools and spas.  This maintenance program keeps operating systems in working order by providing routine cleaning and treatments.  Our team of specialists can answer your questions about chlorine and salt water systems, cost saving upgrades, pool heaters and the latest technology including automated operating systems which can be operated from your smart phone and smart devices.

 

Winterization

Many homeowners have chosen the Charleston area for its mild semi-tropical climate.  The warm winter climate, however, sometimes lulls homeowners into a false sense of security, resulting in a failure to adequately prepare their homes for periodic freezing winter temperatures.  The damage and expense resulting from frozen irrigation systems and burst pipes can be avoided with The Scout Group’s Winterization Services.

 

Storm Watch:

For the six-month storm season running from June 1st thru November 30th many absentee homeowners cross their fingers and hope for the best.  When a storm forms and begins to gain momentum, however, suddenly an absentee homeowner’s mind is filled with questions and concerns. HHI Custom Absentee Home Support provides Pre-Storm Preparation Services to ease the minds of Homeowners.  Upon enrollment into the annual plan, a member of HHI Custom Absentee Home Support will assess your property for potential hazards and work with the homeowner to compile a customized plan of action for your home in the event of a major storm.  HHI Custom Absentee Home Support will track potential storm systems and communicate with the homeowner regarding the necessity and timing of implementation of the Pre-Storm Preparation Services.

 

-In the event that a major storm hits, HHI Custom Absentee Home Support has the documentation to gain first access to provide prioritized Post-Storm Assessment Services.  A members of HHI Custom Absentee Home Support will respond rapidly and will provide the homeowner with a written report, photo, and video documentation of your home’s condition.  In the event that damage has occurred, a member of HHI Custom Absentee Home Support will be available to coordinate any inspections required by the homeowner’s insurance company.

 

 

Annual Maintenance Dossier:

Whether you foresee the sale of your home in the near or distant future, what homeowner wouldn’t like to present a future buyer with documentation of maintenance, upkeep and upgrades to their property?  A premier service, HHI Custom Absentee Home Support offers an Annual Maintenance Dossier.  This bound document includes a chronological record of work performed to the property and includes further detailed reports organized by services.  Prepared in a standardized format, this document can be customized at an owner’s request.